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If you have a question or concern that hasn’t been answered by our FAQs, please get in touch with our Customer Experience Team by emailing: 


We will be able to answer your query most efficiently if you can provide (if applicable): 

  • Your order number
  • The email address you used when ordering (if different)
  • Confirmation of your shipping address
  • A clear description of your question or problem
  • 2 photos clearly showing the defect (for any product issues)